You can update your order's shipping address only if the order is not placed yet.
If you need to change an order's shipping address, then you can do that in your Shopify admin. When you change the shipping address it's updated in Hitter automatically.
To update your order's shipping address follow these steps:
- From your Shopify admin, go to the Orders page.
- Click the order that you want to update.
- In the Shipping address section, click Edit.
- Update the shipping information and click Save.
- Go to Hitter > Manage Purchasing page.
- Click on your customer's name to check if the shipping address has been updated.
If you have any questions, you can contact us directly by email hittersupport@hitterapp